Are you in need of auto repair but don’t know who to hire for the job? If so, you are in the same position as thousands of Hoosiers across Indianapolis. You know it is vital to choose the right automotive shop to ensure proper care for your vehicle, as well as, trusted and professional customer service. But with so many companies in the city to choose from, how DO you choose? Well for starters, you must know what to look for. Continue reading to learn 3 important questions to ask yourself before making a final decision on a car mechanic for your vehicle.
❶Are They ASE Certified Mechanics?
The most important credential to look for in an automotive shop is whether or not they employ ASE certified, licensed mechanics. On top of ASE certification, you must also ask yourself about their length of experience. Certification and experience are the two key components that make a mechanic proficient in automotive service and repair. If they have both, you are on course.
❷Do They Provide Written Estimates?
You want to make sure the automotive shop provides written estimate, whether free or not. By providing written estimates, clients can feel comfortable going through all the charges and fees for a clear and concrete understanding of their final bill. And then they will sign the estimate before the shop moves forward with any work. This offer shows that an auto repair shop is not in the practice of tacking on hidden or extra service charges at the last minute. You will pay what you signed for in the beginning.
❸What Do Their Clientele Have to Say?
A great way to determine what to expect from an automotive shop is to read past customer reviews. Be sure to read the most recent ones first for a more accurate understanding of their current service. Customer reviews will reveal personal experiences, painting you a picture of how they do business with their clients.